WhatsApp Business. Increase Efficiency and Customer Relations

WhatsApp Business is a powerful tool that can transform the way you communicate with your customers and boost your business in Portugal.

With more than 6 million active users in Portugal, WhatsApp is the country’s most popular messaging platform, making it an ideal tool for reaching your target audience.

Benefits of WhatsApp Business for All Businesses in Portugal

  • Fast and efficient communication: Answer your customers’ questions in real time, resolve problems and provide support quickly and efficiently.
  • Improved customer service: Offer personalised and proactive service, creating a positive experience for your customers.
  • Increased loyalty: Keep your customers up to date on your products, services and promotions, encouraging them to come back again and again.
  • Cost reduction: Reduce the cost of phone calls and emails by using WhatsApp as your main communication channel.
  • Promotion and marketing: Publicise your products and services to a wide audience by creating targeted marketing campaigns.

How to Use WhatsApp Business for Dental Clinics in Portugal

Dental clinics in Portugal can benefit immensely from WhatsApp Business to improve communication with their patients, schedule appointments, send reminders and offer personalised service.

WhatsApp Business statistics in Portugal:

  • 92 per cent of Portuguese use WhatsApp regularly.
  • 80% of Portuguese prefer to use WhatsApp to communicate with companies.
  • 70% of Portuguese have already bought a product or service via WhatsApp.

Tips for Using WhatsApp Business Successfully in Portugal

  • Create a professional profile: Use a business name and professional photo for your WhatsApp Business profile.
  • Set opening hours: Let your customers know when you’ll be available to reply on WhatsApp.
  • Create greeting and absence messages: Set up automatic messages to greet your customers and let them know when you’re away.
  • Use labels to organise your contacts: Create labels to segment your clients by type of treatment, date of last appointment, etc.
  • Share relevant content: Send oral health tips, informative articles and other relevant content to your patients.
  • Be professional and cordial: Maintain professional and cordial communication with your customers in all interactions.

WhatsApp Business is a powerful tool that can help companies of all sizes in Portugal increase efficiency, improve customer service and boost growth. Dental clinics in Portugal can benefit immensely from WhatsApp Business to optimise communication with their patients, offer personalised service and increase loyalty.

marketing digital para dentistas

About Luís Horta

He has been a teacher in Portuguese Public Education for over 25 years. So far, he has helped create and develop more than 700 businesses in different areas in his career.

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